About MATBUS

Public transportation system serving the communities of Fargo & West Fargo, North Dakota, and Moorhead & Dilworth, Minnesota. MATBUS operates Monday through Saturday, offering 25 routes to provide you with affordable, quality transportation. All vehicles are wheelchair-accessible.

For more detailed information regarding MATBUS please visit matbus.com

Contacting MATBUS

Compliments & Concerns:
If you'd like to let us know about an experience you've had with MATBUS, you may call one of the offices listed below or email us here.

 

Ground Transportation Center (GTC)
502 NP Ave
Fago, ND 58102
GTC Phone: (701) 232-7500

 

Metro Transit Garage (MTG)
650 23rd St. N.
Fago, ND 58102
MTG Phone: (701) 241-8140

 

MAT Paratransit Office
650 23rd St. N.
Fago, ND 58102
Paratransit Phone: (701) 235-4464

Title VI Complaints

Statement of Non-Discrimination & Civil Rights Under Title VI:
The Cities of Fargo, North Dakota, and Moorhead, Minnesota, operate MATBUS programs and services without regard to race, color and national origin in compliance with Title VI of the Civil Rights Act.

 

MATBUS also pledges to provide access to all its programs, services, and benefits without regard to race, color, national origin, sex, age, disability or socioeconomic status.
CITY OF MOORHEAD AND CITY OF FARGO
POLICY OF NONDISCRIMINATION ON THE BASIS OF
RACE, COLOR OR NATIONAL ORIGIN
ON FEDERAL TRANSIT ADMINISTRATION PROJECTS

The City of Moorhead and the City of Fargo are recipients of Federal financial assistance from the U.S. Department of Transportation through the Federal Transit Administration (FTA) for transit operating, planning and/or capital projects and is therefore subject to Title VI Civil Rights requirements. The following is a summary of said Title VI requirements for non-discrimination on FTA projects receiving this federal assistance.

 

1. Any person who is, or seeks to be, a patron of any vehicle which is operated as a part of, or in conjunction with, a project shall be given the same access, seating, and other treatment with regard to the use of such vehicle as other persons without regard to their race, color or national origin.

 

2. No person who is or seeks to be an employee of the project sponsor or lessees, concessionaires, contractors, licensees, or any organization furnishing public transportation service as a part of, or in conjunction with, the project shall be treated less favorably than any other employee or applicant with regard to hiring, dismissal, advancement, wages, or any other conditions and benefits of employment, on the basis of race, color, or national origin.

 

3. No person or group of persons shall be discriminated against with regard to the routing, scheduling, or quality of transportation service furnished as a part of the project on the basis of race, color, or national origin. Frequency of service, age and quality of vehicles assigned to routes, quality of stations serving different routes, and location of routes may not be determined on the basis of race, color or national origin.

 

4. The location of projects requiring land acquisition and the displacement of persons from their residences and businesses may not be determined on the basis of race, color, or national origin. The City of Moorhead and the City of Fargo maintain records and other information and submit compliance reports and assessments regarding Title VI as directed by FTA. This information may be made available to the public upon request. Requests for information from Moorhead should be made to Lori Van Beek, Moorhead Transit Manager, 701-476-6686, City of Moorhead, 500 Center Avenue, P.O. Box 779, Moorhead, MN 56561. Request for information from Fargo should be made to Julie Bommelman, Transit Administrator, 701-241-8140, Metro Area Transit, 650 23 Street North, Fargo, ND, 58102.

 

Discrimination complaints may be filed with the City of Moorhead or the City of Fargo for resolution by contacting the appropriate contact person at the telephone numbers and addresses shown above.. If the complainant is dissatisfied with the resolution by the City of Moorhead or the City of Fargo, the same complaint may be submitted to FTA or the Secretary of Transportation within 180 calendar days after the date of the alleged discrimination. The Civil Rights Officer for FTA Region 8 is Rebecca Tanrath, (720) 963-3300, 12300 West Dakota Ave., Suite 310 Lakewood, CO 80228-2583. Title VI nondiscrimination posters and all Title VI public notices are posted in accessible and conspicuous locations for everyone to see and read.

 

If you believe you have been discriminated against by MATBUS and wish to file a written complaint under Title VI, you should file the complaint as soon as possible within 180 days following the alleged discriminatory action. Contact MATBUS by calling 701.241.8140, by mail at 650 23rd Street North, Fargo, ND, or obtain a complaint form from the appropriate city. The complaint form can be viewed and printed, here, for the entire MATBUS service area.

Staff Directory

GTC Driver Services Staff
Name Position Contact
Andrew Almer GTC Supervisor (701) 476-1351 or e-mail
Carla Dickelman Office Clerk (701) 476-4178 or e-mail
Mason Guilbault Safety Manager (701) 476-5963 or e-mail
Bridget Atwood General Manager (701) 241-8171 or e-mail
City of Fargo Staff
Name Position Contact
Julie Harris Office Associate II (701) 241-8140 or e-mail
Shaun Crowell Mobility Manager (701) 476-5967 or e-mail
Justin Miller Fixed Route Planner (701) 476-5941 or e-mail
Matthew Peterson Assistant Transit Director (701) 476-6660 or e-mail
Julie Bommelman Transit Director (701) 476-6737 or e-mail
City of Moorhead Staff
Name Position Contact
Jackie Engel Office Assistant (701) 476-6782 or e-mail
Taaren Haak Assistant Transit Planner
& Marketing Specialist
(701) 476-6795 or e-mail
Lori Van Beek Transit Manager (701) 476-6686 or e-mail